Course description

The facilities management (FM) function, which includes space, infrastructure, people, and organizations, continues to evolve along with the range of responsibilities and the methods employed to deliver services. Facilities management professionals are generally responsible for delivering, preserving, and maintaining the services and plans for FM operations, including property strategy, space management and communications infrastructure to administration, building maintenance, and contract management.

This training program discusses essential elements like how to continually improve your facility department to get the best out of the facilities within the given limitations of costs, performance, and other important factors. It also identifies the practical problems encountered on the ground and offers real solutions. Overall, this course has been designed in a holistic manner to manage facility staff and corporate assets while minimizing risk exposure in the workplace.

What will i learn?

  • Understand service delivery and performance management.
  • Expand your skills and knowledge of all topics relating to facilities management.
  • Get an update on current best practice in facilities management.
  • Gain a deeper awareness of the various contexts in which the facilities management function operates.
  • Appreciate the role of project management in the context of Facility Management..
  • Appreciate the importance and benefits of good project management.
  • Understand sustainability in the context of Facility Management.
  • Evaluate outsourcing key Facility Management operations to third party organizations.
  • Increase your awareness of health and safety compliance issues, risk management and business continuity plans.


  • A working knowledge of basic management & maintenance skills.




Skill level


Expiry period




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